How do you ship my basket?
All baskets are designed by us and are then safely packed into a shipping box. We use UPS as our carrier, and please note that they will only deliver to street addresses in the continental US. We are sorry, but we are unable to ship to PO Boxes (UPS will not deliver to a P.O. Box, therefore, we need a valid street address to deliver your package), APO, or outside the continental US.

We strive to ship/deliver our orders w/in 24 hours of receipt, provided that full payment has been received

Shipping times are based on commercial locations. Residential deliveries or shipments to rural areas may take longer. We do not guarantee the delivery performance of any carrier, however we will be glad to assist in the tracking of packages that are not received in a timely manner. Our primary carrier is UPS Ground.

Rush delivery is available. The charges will vary depending on your special needs. Please call us for Next Day Air, 2nd Day Air, or 3-Day Select UPS shipping charges. Note, UPS does not deliver on Sundays, or Holidays. Saturday delivery requires a substantial extra charge. If your order requires a Saturday delivery, please call our store (toll free outside NJ): 1-888-SUE GIFT and in NJ 732-899-7572 to place your order.

Please be sure to provide us with a complete and correct street address. They charge a minimum of $5.00 for address corrections, even if they correct the address and deliver the basket. Please double check your address that the zip code is correct, and if there is a floor or suite number for the recipient.

Local Deliveries
We hand deliver to Pt. Pleasant, Pt. Pleasant Beach, Bay Head, Mantoloking, Brielle, Manasquan, and Brick (see list below). A telephone number is required for all hand deliveries. We will call and set up a delivery time, the basket will not just be left at door. If no phone number is provided, and no one is home to accept delivery, you will be billed for 2nd delivery. Gifts for delivery outside of Pt. Pleasant under $35.00 will be shipped via UPS.

Town	Zip Code	Delivery Charge
Pt. Pleasant Boro:	08742	$4.00
Pt. Pleasant Beach and Bay Head:	08742	$5.00
Brielle:	08730	$5.00
Manasquan:	08736	$6.00
Mantoloking:	08738	$6.00
Brick:	08724	$5.00
Sea Girt:	08750	$8.50
Spring Lake:	07762	$8.50

Hospital Deliveries
We personally hand deliver to Ocean Medical Center-Brick Hospital. Other local hospitals would be sent via UPS. However, we strongly discourage shipping to the hospital. We have found in many instances that the patient is discharged before the basket has arrived and been delivered by hospital staff. We highly recommend sending the basket to the recipient's home address. We will not be responsible for the costs associated with reshipping baskets delivered to a hospital after the recipient has been discharged.

What are your hours?
Our shop is open Monday to Thursday 10:00 a.m. - 5:00 p.m., Friday 10:00 - 6:00 p.m., and Saturday 10:00 a.m. - 2:00 p.m. We are also closed on Mondays during the summer.

Can I change the contents of a basket?
Sure! All of our baskets are hand designed to order. So let us know a little about the recipient and we'll create a special basket just for them!

What are your payment methods?
We accept American Express, Discover, Visa, and Mastercard for your convenience.

Do you make substitutions?
If a product is out of stock or unavailable, Sue's Gift Box & Sweet Shoppe reserves the right to make a substitution of equal or greater value. Our inventory selection is constantly changing as we find new and interesting merchandise. We will substitute chocolate items during the summer months.